Category: Member Services Association

2020 KMSA Virtual Fall Meeting

The Kentucky Member Services Association (KMSA) is pleased to announce the agenda for its annual Fall Meeting on October 22 and 23.

This all-virtual program is limited to two 2-hour sessions on Day 1 and one 3-hour session on Day 2. There is no charge for attending this virtual conference. Though we hope that all communicators and member services professionals attend, the links to these sessions will be open to all co-op personnel. Specific Microsoft Teams virtual meeting links for each day are being shared both in the e-mail invitation and in the state association newsletter.

Click here for the 2020 agenda.

Rural Electric Magazine wants “Co-op Electric Vehicles” photos for February contest

Rural Electric Magazine announced their February photo contest theme is “Co-op Electric Vehicles.”

The magazine is requesting photo submissions of how your co-op demonstrates and promotes EVs to your members. 

Submissions and voting will be open until February 28. 

You can see entries that Rural Electric Magazine has received so far by clicking here

Social media best practices shared at 2019 KMSA

One of the presentations at 2019’s KMSA addressed the best practices you could put in place to help your cooperative’s presence on social media. This presentation was given by Kacey Harmeling, a graphic designer for Kentucky Living magazine, and Mary Lyons, Communication Office Coordinator at KEC. Both of which have prior experience in managing social media platforms for companies before they were hired at KEC.

The presentation included best practices like creating a social media calendar, examples of good social media content, how to engage followers, and how to best respond to followers.

Click here for a PDF version of the PowerPoint presentation.

If you have any questions about this presentation, you can email Kacey Harmeling at or Mary Lyons at